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Asif Mohammad Sovon
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Asif Mohammad Sovon @asif_mohammad_sovon

Meet Asif Mohammad Sovon, an IT Assistant in the Bangladesh Air Force and a tech writer for Fileion....

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Apr 17, 2025

Zoom Outage Disrupts Global Services; Dark Storm Team Claims Responsibility

TN- Zoom Outage Disrupts Global Services; Dark Storm Team Claims Responsibility
On April 16, 2025, Zoom experienced a significant global outage that disrupted its video conferencing services, website, and application. The issue began around 2:40 PM ET, with users encountering "Unable to connect" errors and the zoom.us domain displaying a 502 Bad Gateway error. Downdetector reported that outage reports peaked at 67,280 users by 3:01 PM ET. The disruption lasted nearly two hours, with services restored by approximately 5 PM ET.

Dark Storm Team Claims Responsibility

During the outage, a hacking group known as Dark Storm Team claimed responsibility for the disruption. In a post on Telegram, the group stated it had launched a Distributed Denial-of-Service (DDoS) attack against Zoom. Dark Storm Team has previously claimed responsibility for attacks on other major platforms, including Elon Musk's X.

Understanding DDoS Attacks

A Distributed Denial-of-Service (DDoS) attack is a malicious attempt to disrupt the normal functioning of a targeted server, service, or network by overwhelming it with a flood of internet traffic. These attacks can cause significant service disruptions and are challenging to mitigate due to the distributed nature of traffic sources.

Zoom's Response and Ongoing Investigation

Zoom acknowledged the outage, attributing it to "domain name resolution issues" affecting multiple services. However, the company has not yet confirmed whether the disruption resulted from a cyberattack. Zoom stated that it is investigating the incident and working to ensure the stability and security of its services.
 
Have you experienced disruptions due to the recent Zoom outage? Share your experiences and thoughts in the comments below.
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