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Asif Mohammad Sovon
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Asif Mohammad Sovon @asif_mohammad_sovon

Meet Asif Mohammad Sovon, an IT Assistant in the Bangladesh Air Force and a tech writer for Fileion....

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Apr 08, 2025

Why Zelle App Is Shutting Down: Explained

TN-Zelle App No Longer Available — Here’s What’s Next
Zelle, the widely-used peer-to-peer payment platform, has officially discontinued its standalone mobile application as of April 1, 2025. This strategic move directs users to access Zelle's services only through their respective banks or online banking platforms.

Transition to Bank-Based Access

The decision to phase out the standalone app originates from its minimal usage. According to the report, only about 2% of Zelle's transactions were conducted through the app, while the remaining 98% occurred via partner financial institutions' platforms.
Due to over 2,200 banks and credit unions now integrating Zelle into their services, the standalone app has become highly ineffective. Users whose banks offer Zelle can continue to send and receive money seamlessly through their bank's digital channels.

Impact on Standalone App Users

For users whose financial institutions do not support Zelle, this change requires finding alternative methods for peer-to-peer transactions. While the standalone app will no longer process payments, it will remain accessible until August 11, 2025. It will only allow users to view transaction histories and access educational resources for fraud prevention.
There is some misinformation circulating on the internet claiming that "Zella is shutting down!". However, this is not the case; only the Zella stand-alone app is being discontinued, not the entire system. Users should be cautious about believing such rumors.
 

Security Considerations

Zelle continues to emphasize the importance of security in digital transactions. To ensure the safety of their financial information, users are advised to enable two-factor authentication and use strong, unique passwords. Zella also instructed the user to remain vigilant against phishing scams to ensure the safety of their financial information.
As the digital payment landscape evolves, how do you plan to adapt to these changes in peer-to-peer payment services? Share your opinion in the comments!
 
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