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Joined December 2024

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Asif Mohammad Sovon

Meet Asif Mohammad Sovon, an IT Assistant in the Bangladesh Air Force and a tech writer for Fileion....

Joined February 2025

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May 05, 2025

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Xbox Cloud Gaming Faces Widespread Outage, Acknowledges Microsoft

Xbox Cloud Gaming is currently experiencing a significant outage. Players cannot access or play games via the cloud. The disruption began on May 4, 2025, and continued into May 5, affecting users across multiple regions.

According to the official Xbox Status page, the issue is impacting cloud gaming and remote play services. Users attempting to launch games experience long wait times, unexpected disconnections, or complete inability to start games.

Microsoft Acknowledges the Problem

Microsoft has acknowledged the outage and is actively working to resolve the issue. In a statement on the Xbox Support page, the company noted that users may experience problems starting cloud games or may be unexpectedly disconnected from games once they have started. There is currently no estimated time for resolution.

We are aware that users may be experiencing issues launching Cloud Gaming titles. Thank you for your patience and reports! While we investigate, please follow along here and on our status page for updates. https://t.co/kQKp1MgssY
— Xbox Support (@XboxSupport) May 4, 2025

User Reports Highlight Ongoing Challenges

Players have taken to online forums and social media to express their reactions regarding the ongoing outage. Many reports are unable to connect to cloud gaming services for over 12 hours.

Monitoring the Situation

Microsoft has now resolved the outage, and services are back to normal. For future reference, users can stay updated through official sources like the Xbox Status page for real-time updates, and the Xbox Support Twitter account for additional assistance and announcements.

Users should no longer be experiencing issues launching Cloud Gaming titles. Thank you for your patience and reports, happy gaming! https://t.co/8VjEXst8sD
— Xbox Support (@XboxSupport) May 5, 2025

Players experiencing issues are encouraged to report problems through the Xbox Support website and to follow any recommended troubleshooting steps.

Conclusion

The ongoing outage of Xbox Cloud Gaming services has disrupted gameplay for many users, highlighting the challenges of relying on cloud-based gaming platforms. While Microsoft resolved it within a very short time, it still lacks the trust of not disrupting it again.

Are you currently experiencing issues with Xbox Cloud Gaming? Share your experience and any troubleshooting steps you've tried in the comments below.

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