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Asif Mohammad Sovon
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Asif Mohammad Sovon @asif_mohammad_sovon

Meet Asif Mohammad Sovon, an IT Assistant in the Bangladesh Air Force and a tech writer for Fileion....

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Mar 03, 2025

Microsoft Outlook, 365 Services Face Major Outage – Thousands Affected Globally

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Thousands of Microsoft Outlook users faced widespread service disruptions on Saturday, March 1, 2025, as the popular email service experienced a significant outage worldwide. The outage also impacted various Microsoft 365 services, including Microsoft Teams, Exchange, and the Microsoft Store.

Timeline of the Outage & User's Reactions

The outage began around 3:30 p.m. Eastern Time and quickly peaked at over 37,000 outage reports on Downdetector. Most affected users reported issues with accessing emails, server connections, and login functions.
 
The outage was mainly reported across New York, Chicago, and Los Angeles regions, though users from other global locations also faced issues.
Many users took to social media platforms to express their frustration, especially as the outage impacted both personal and business communications.

Let's Have a Look at Some More Outages of Microsoft Outlook & 365

MS365-Outage.png

Date
Service Affected
Region Affected
Cause
Duration
Mar 1, 2025
Outlook, Microsoft 365, Teams, Exchange
USA (New York, Chicago, Los Angeles)
Problematic Code Change
Approx. 1 Hour
Nov 26, 2024
Outlook, Teams
Global
Unspecified Technical Issue
24 Hours
Jun 5, 2024
Outlook, Microsoft 365
Global
Network Configuration Change
4 Hours
Jan 13, 2025
Outlook, Teams, Exchange
Global
Brief Connectivity Issue
20 Minutes
Jul 20, 2023
Outlook, Microsoft 365
USA & Europe
DDoS Attack
4 Hours

Response from Microsoft

Microsoft confirmed the issue and attributed the disruption to a "problematic code change", which they promptly reverted to restore services. Microsoft also acknowledged that the disruption extended to Microsoft 365 apps, Teams, Exchange, and Azure services.
 
By 6:00 p.m. ET, Microsoft reported that most services were back online, and they continued to monitor systems to ensure full recovery.
However, some users are still facing minor glitches with email synchronization and app refresh functions.
 
Despite all these issues, the company remains one of the largest email service providers, with over 400 million users worldwide. This is only because of their fast response & keeping communication with users, which should be every company's motto.AFP_96J49Z.jpg
For users still experiencing issues, Microsoft recommends refreshing the app or website and checking for updates on their Service Health Dashboard.
 
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