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Asif Mohammad Sovon

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Asif Mohammad Sovon @asif_mohammad_sovon

Asif Mohammad Sovon, IT Assistant at Bangladesh Air Force and Fileion tech writer, simplifies tech t...

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Mar 10, 2025

Chromecast 2nd Gen Outage: Users Facing 'Untrusted Device' Error

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Thousands of users of Google's Chromecast (2nd Gen) and Chromecast Audio are experiencing connectivity issues. The error started appearing at 6 pm last Sunday, 09 Mar 2025. Users encounter errors when trying to cast content. The error shows a pop-up with an "Untrusted device" message, which states:
<u>"[Device name] couldn’t be verified. This could be caused by outdated device firmware."</u>

Google Phasing Out Older Chromecast Models

While Google has not officially announced the discontinuation of Chromecast (2nd Gen) or Chromecast Audio, the issue has led many users to believe that their devices are being silently phased out.

Chromecast_Model_Diagram.jpg

Google discontinued the Chromecast lineup in August 2024 but assured that users will still get software and security updates. However, with no immediate fix available, could this be an indication of the end for these devices?

The Cause: Expired Authentication Certificate

Reports suggest that the root cause of this outage is an expired authentication certificate, making affected devices unable to verify their connection.

Google-Chromecast-2-outage.jpg

Despite the issue being global, newer Chromecast models, such as the Chromecast (3rd Gen) and Chromecast Ultra, remain unaffected.

Google's Response and Expected FixGoogle_1738152914152_1741604795906.JPG

Google hasn't officially acknowledged the problem yet. So, there is no timeline for when the affected devices will be back online.

What Should Affected Users Do?

As of now, there are no user-side fixes available. Restarting or resetting the Chromecast does not resolve the problem. The only option is to wait for an official fix from Google.Your Security Certificate Has Expired: Here's How to Fix It (3 Steps) -  Hashed Out by The SSL Store™
Will you wait for Google's update, or are you considering switching to a newer streaming device? Share your thoughts in the comments!

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